Privacy Policy

Who We Are

TLD Project Coaching (“we”, “us”, “our”) provides professional coaching and leadership development services for individuals and organizations.

Our website address is: www.tldcoaching.com

For any data or privacy concerns, please contact us at info@tldcoaching.com.

Information We Collect

We may collect the following types of information:

a. Personal Information:

Name, email address, phone number, job title, or company name.
Information shared during coaching sessions or consultation calls.

b. Technical Information:

IP address, browser type, and device data collected via cookies and analytics tools.
Data on how you use our website, such as pages visited and time spent.

c. Transactional Information:

Payment details (processed securely via third-party providers).
Billing information for coaching sessions, programmes, or digital products.

How We Use Your Information

We use your data to:

Provide and manage coaching services, workshops, and online products.
Communicate with you about bookings, updates, and support.
Send newsletters, articles, and promotional content (only if you’ve opted in).
Improve our website, content, and client experience.
Comply with legal and tax obligations.

We will only use your personal information for the purposes it was collected.

Data Storage and Security

We take reasonable steps to protect your data against unauthorized access, loss, or misuse.

Your data is stored securely through Wix and trusted third-party tools (such as Stripe, PayPal, or scheduling software).

Access to client information is restricted to authorized personnel only.

Cookies and Analytics

Our website uses cookies to improve your browsing experience and understand how visitors use our site.

You can manage or disable cookies through your browser settings at any time.

We may use analytics tools (such as Google Analytics) to collect non-identifiable usage data to help us enhance our services.

Email Marketing

If you subscribe to our newsletter, we’ll use your email address to send coaching insights, leadership tips, and service updates.

You can unsubscribe at any time using the link in our emails.

Sharing Your Information

We do not sell or rent personal information to third parties.

We may share limited data with:

Service providers who help us operate our website and process payments (e.g., Wix, Stripe, PayPal).
Legal or regulatory authorities if required by law.

All third-party providers comply with data protection standards.

Your Data Rights (UK GDPR)

You have the right to:

Request access to your personal data.
Correct inaccurate or incomplete information.
Request deletion of your data (“right to be forgotten”).
Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at essan@tldprojectcoaching.com.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g. accounting and tax records).

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites. Please review their privacy policies before sharing personal information.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be available on this page.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

essan@tldprojectcoaching.com